If you wish to return your purchased product for any reason, we accept returns on the following terms -
No cancellations will be accepted for products which have been purchased in any Special Promotional Offer that Blaupunkt India Pvt Ltd is running and for those products for which any Free Gifts have been offered and delivered. Since these are limited time offers, they cannot be cancelled.
However, In case you may have received a damaged or defective items please report the same to our Customer Service team. The request will be accepted once we have checked and determined the same at our own end. Such a case should be reported within 48 hours of delivery of the products.
Blaupunkt India Pvt Ltd will arrange to have the product picked up from the customer's provided shipment address.
If the product is determined to be eligible for return by Blaupunkt India Pvt ltd, refund for the full amount paid by the customer will be initiated within 7 days by a reverse charge to the credit / debit card used OR NEFT bank transfer to the customer's bank account.
There may be situations where Blaupunkt India Pvt Ltd is unable to accept an order, even if paid, and must cancel it. Blaupunkt India Pvt Ltd reserves the right, at Blaupunkt India Pvt Ltd's sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in your order being cancelled include, without limitation, non-availability of the product or quantities ordered by you, non-availability of the service, inaccuracies or errors in pricing information, or problems identified by Blaupunkt India Pvt Ltd's credit and fraud avoidance department. Blaupunkt India Pvt Ltd may also require additional verifications or information before accepting any order. Blaupunkt India Pvt Ltd will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.